Mercedes-Benz Certified Pre-Owned
Vehicles
At EuroMotorcars Devon, we believe in the philosophy that a
Certified Pre-Owned Mercedes-Benz vehicle is much more than simply
a
"used" car. It is a pre-owned vehicle that has
met stringent criteria in order to pass a rigorous 130+ point
inspection, built by a company famous for its engineering triumphs
and commitments to quality, luxury, reliability and safety.
Our Mercedes-Benz Sales Representatives know everything about
the Mercedes-Benz Certified Pre-Owned program, including certification
standards, purchase and leasing options and coverage plans. Our
goal is to help you make an informed decision about buying or
leasing a Mercedes-Benz Certified Pre-Owned vehicle.
We've highlighted some of the Mercedes-Benz Certified Pre-Owned
benefits and Warranty Information according to MBUSA for you.
To learn more about Certified Pre-Owned vehicles, please visit MBUSA for
more information.
Benefits of a Certified Pre-Owned Mercedes-Benz
Delivery Standards
Our Mercedes-Benz
Certified Pre-Owned Representatives provide a "Proof of
Vehicle Soundness" portfolio
with each Mercedes-Benz Certified Pre-Owned vehicle, which includes
an Inspection and Certification Report, Mercedes-Benz Certified
Pre-Owned Warranty booklet and Mercedes-Benz Certified Pre-Owned
Delivery Checklist.
Financing Know-How
Our Mercedes-Benz Certified Pre-Owned Representatives
can provide you with information about The First Class Lease™ and
First Class Financing™ from Mercedes-Benz Financial Corporation.
These consumer-friendly financial products offer maximum flexibility,
are easy to understand and are designed to meet your specific
needs.
Inventory Standards
EuroMotorcars Bethesda keeps a reasonable selection of Mercedes-Benz
Certified Pre-Owned vehicles on hand for you to take a look at
and test drive.
Extended Limited Warranty Program
We also offer the Extended Limited Warranty Program and look
forward to outlining the benefits of the Mercedes-Benz Certified
Pre-Owned Component Coverage offered with all Mercedes-Benz Certified
Pre-Owned vehicles.
Mercedes-Benz Certified Pre-Owned Extended Limited Warranty
The Certified Pre-Owned Extended Limited Warranty time periods
span up to 12 or 24 months (depending on existing mileage and
age of the vehicle at time of sale/lease) or up to 100,000 total
accumulated vehicle miles, whichever comes first.
Customer Satisfaction
Each one of our Mercedes-Benz Certified Pre-Owned Representatives
has promised to meet and maintain a customer Satisfaction Index
Rating that has been established by Mercedes-Benz USA, LLC.
Nationwide Customer Service and Technical Support
With 1-800-FOR-MERCEDES (1-800-367-6372), you are only a phone
call away from 24-hour Roadside Assistance, Sign and Drive
services (a free jump-start, flat-tire change with your existing
spare, or some fuel for an empty tank), Trip Interruption and
trip routing, product and technical information or anything
else related to your Mercedes-Benz.
Mercedes-Benz Certified Pre-Owned Exchange Privilege
Every Mercedes-Benz Certified Pre-Owned vehicle is sold with
a 7-day/500-mile Exchange Privilege (see us for more details).
If you are not satisfied, return within 7-days/500 miles (which
ever comes first), and we will exchange it with another Certified
Pre-Owned vehicle of equal or greater value (if the buyer wishes
to pay the difference).
Mercedes-Benz Dealer Support
Your Mercedes-Benz Certified Pre-Owned vehicle is supported by
more than 300 authorized Mercedes-Benz Dealers nationwide, all
of whom honor the standard Mercedes-Benz Certified Pre-Owned
Limited Warranty and Extended Limited Warranties.
Warranty Information
When does the extended coverage take effect?
Your Mercedes-Benz Certified Pre-Owned Extended Limited Warranty
coverage begins the moment the vehicle's new-car warranty and
subsequent Certified Pre-Owned Limited Warranty coverage ends,
with no time overlap among the three warranties.
Who will honor my Extended Limited Warranty?
Rest assured: The Mercedes-Benz Certified Pre-Owned Extended
Limited Warranty is honored at any of the more than 300 authorized
Mercedes-Benz Dealers nationwide. And warranty work will be done
using genuine Mercedes-Benz Parts.
Will I be asked to pay any sort of deductible?
Absolutely not. Unlike many other pre-owned warranty programs,
the Mercedes-Benz Certified Pre-Owned Extended Limited Warranty
contract will never ask you to pay any additional fees for warranty-covered
service, parts or labor.
Can I transfer the Extended Limited Warranty coverage?
If you sell your Certified Pre-Owned Mercedes-Benz to a private
party, its new owner can continue the Extended Limited Warranty
coverage.
What if I have other warranty questions?
Your Mercedes-Benz Representative is trained to answer any Pre-Owned
Mercedes-Benz questions, including those about the Extended Limited
Warranty program. And as a Mercedes-Benz customer, you're never
further than a free phone call away from our Customer Assistance
Center (1-800-FOR-MERCEDES), with representatives standing by
to respond to all types of Mercedes-related warranty questions,
24 hours a day, 365 days a year.
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