Customer Comments at EuroMotorcars Devon

Great Customer Service

Mr Mac Morgan who was my sales consultant was excellent. He was extremely professional and knowledgeable. He was not only superb throughout the purchase but his follow through post sale was outstanding. I would definitely recommend Mac to any one I know who is in the market for a new car. Mac makes Devon the place to go.

W.D. 2007 C-Class

Hi Phil,

In the past week, I had my car in for service twice and each time the customer service was remarkable. I have owned two BMWs, two Acuras, a Lexus, two Audis, et al, and without question, my MB experience has been my best. The folks at your dealership pay attention to the little things. Your dealership gives me hope that customer service is not dead when all too many other "service-oriented" businesses leave me feeling otherwise.

One person in particular made the experience very pleasant, Carol Siracuse-Wilson. From the moment that I walked into the service department, looking like a lost puppy, she made me feel welcomed. She exudes a genuineness and a can-do attitude that are rare today. She was not phased by whatever task she was asked to handle ... no matter how critical or how trivial.

Thanks for the professional and courteous service that your team provided me. Best of luck in these challenging times.
Kind regards,

DT

Jerry Potter was extremely helpful and professional. He was knowledgable, friendly, very courteous...he was mindful of the time I spent at the dealership. He was enthusiastic and almost as excited as i was to purchase my new car! He is such an asset to your facility. I am so pleased with the entire experience and that is why i will continue to be a long term client of your dealership. Thank you again!

DM 2009 E-Class

I went from a Land Rover to a Mercedes and the customer service at Mercedes made me feel like a queen compared to the way i was treated by Land Rover the last three years!!!! Good job on training your team!!

SS 2009 C-Class

Mac Morgan knows his cars!!!! His depth of knowledge from years of experience has truly been the best experience I have with him.

No question is stupid and has all the time for your concerns and cares about how the dealership is represented in the customers mind. The ease of this transaction could not have gotten any better then we had. We flew through paperwork and decision making based on our needs not Mac's need to sell a car.

Thank you for having people such as Mac Morgan. You truly have a professional who knows his business and his customers.

Sincerely,

CL and AL 2009 E-Class

Phil,
Nice job as allways.Wayne makes my life very easy as do all of your people. Keep up the good work.
MR 2009 C-Class

Richard was outstanding and we will continue to go to Mercedes Benz of Devon because of him. He is the best.

Mclean Packaging Corp

This is the 4th car we have bought from Mercedes-Benz of Devon and with the same sales person -Richard Emmert. On each occassion it has been a pleasant and memorable experience.

EM 2009 CLK